Lemon Law for California

Consumers bringing evidence and substantial documentation  to the arbitration hearing tend to do better than those with little evidence to support their claims. The types of documentation that can help include:

• ads abd brochures containing vehicle info (an arbitration panel is likely to make the manufacturer live up to its claims)

• records of vehicle service showing how often you took the car into the shop, and

• any other documents showing your attempts to get the dealer to repair your car, including old calendars and phone records.

It is important to take the arbitration seriously and be as prepared as possible. Although usually you can appeal a bad arbitration decision in court, the decision can greatly influence your case. For example, the manufacturer may be able to use the arbitration decision as evidence against you.

This whole process can take a long time. Most lemon laws allow you to keep using your car while pursuing a claim. But be careful: Never use your car if doing so poses a safety risk. Even if you can drive your car safely, some courts may view your case less favorably if they know that you were able to keep driving your car.

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