Dec 03 2008
Reasonable Repair Attempts
You must allow the manufacturer or dealer to make a “reasonable” number of attempts to fix a substantial warranty problem before your car is considered to be a lemon. Usually, you must meet one of the following standards:
• If the defect is a serious safety defect (for example, involving brakes or steering), it must remain unfixed after one repair attempt.
• If the defect is not a serious safety defect, it must remain unfixed after three or four repair attempts (the number varies by state).
• If for a certain number of days the vehicle is in the shop (usually 30 days in a one-year period) to fix one or more substantial warranty defects, it may fit the definition of a lemon.