Sep 23 2009
Song-Beverly Consumer Warranty Act Process
The Song-Beverly Consumer Warranty Act was created to protect consumers who’ve purchased new motor vehicles from losing money on a faulty product. The Song-Beverly states that in case a manufacturer is unable to repair your motor vehicle, he is required by law to either repair the vehicle or give you your money back. The refund includes the cost of any manufacturer-installed components.
This law protects you for the total duration of the warranty of a vehicle. California’s Lemon Law states that a manufacturer has had a reasonable number of repair attempts in case a serious car issue has been subject to repair to or more times, or if the same problem has been addressed four or more times and the owner has contacted the manufacturer at least once directly, or if the vehicle is out of service due to repairs for more than thirty days since the vehicle was delivered.
The CA Lemon Law is more of a guideline than anything else. While pursuing a claim under the California Lemon Law, remember that the law does not apply if the car defect was caused by abuse or misuse of the vehicle. Also, make sure to pursue legal action as soon as the problem becomes clear. Depending on the case, the Lemon Law or parts of it might extend to certified pre-owned vehicles that are sold with their own warranties and terms.