Mar 11 2010
Lemon Law: Mercedes Benz to Pay a Customer
For four years Marco Marquez has been trying to obtain his rights under the Wisconsin Lemon law and prove Mercedes-Benz USA LLC that his E 320 stopped working soon after the purchase.
According to the Lemon law of Wisconsin, the producer has to pay a refund or do a replacement within 30 days if the car won’t run or be repaired.
Marquez demanded a refund from Mercedes in October 2005 but was offered a replacement instead. Later on, the company agreed to provide a refund but didn’t do it within 30 days. The lawyer of Marquez filed a lawsuit, to which Mercedes answered by accusing the customer to have a bad faith and not giving specific information for refund on purpose.
The case had several turning points with both Marquez and Mercedes winning.
But the latest verdict of the Waukesha County Circuit Judge stated that Mercedes-Benz has to pay a refund for the car consisting of the doubled price of the vehicle plus interest, as well as the costs and legal fees for the lawsuit. The overall sum was $482,000.
This can be a very good lemon law case illustrating that a customer can achieve results by being consistent.