Dec
08
2009
It is somehow difficult to answer the question what lemon law is, because the law varies from state to state. Lemon laws are designed to protect the right of those consumers who buy a car that is defective or fails to perform or be the quality it should be. There is a federal law adopted to protect all the US citizens, but there are also laws in each state. State laws are different, but mostly they are meant to protect consumers that have purchased a defective vehicle. In some states the law does not cover used vehicles, while in others it also applies to other types of vehicles and products, including RV’s, motorcycles, boats, wheel chairs, and computers.
Pursuant to CA Lemon Law the vehicle is considered to be a lemon when it has defects that do not allow the vehicle to be safe or perform properly. In most cases the car buyer cannot see these defects during the purchase. If the car has been repaired for the same defect three or four consecutive times during the warranty period then it is considered to be a lemon.
The car buyer can benefit from lemon laws in two ways. First, if the vehicle is purchased and is defective then the breach of warranty occurred. This may include manufacturer warranties, which is, typically, 3 years and/or 36,000 miles, and extended warranties. Certified manufacture warranties are normally one year, while extended warranty usually begins after the manufacturer warranty expires and lasts starting from five years. Any cases involving warranty breach are in the realm of federal lemon laws. In case there are no warranties then it is considered t be violations of the consumer protection laws.
Understanding the state and federal lemon laws can sometimes be complicated, it is better to consult with an attorney in your state specializing in lemon law cases. An experienced attorney will be able to help you determine if your vehicle is a lemon or not, as well as advice you on your rights and options available.
Oct
19
2009
In these tough economic times buying a used vehicle is one of the ways we can save a few dollars. But at the same time it can be a bit threatening, especially if you don’t know much about cars. Of course, there are laws to ensure that consumers don’t end up with a defective vehicle; however, you’d better read on to save yourself from headaches with repeated visits to the dealer for service.
First of all find the best used car dealer. Reputation and honesty are the most essential factors in choosing а car dealer.
Take the car for a test drive for at least 15 minutes. Take it on the highway to see if the acceleration suits, drive at various speeds, turn plenty of corners, and if possible drive over different types of pavement.
If you still like the car, the next step is to take it to an experienced mechanic for a thorough inspection. It’s better to pay some money before buying than spend much more money on repairs if you get stuck with a lemon. Ask the mechanic for a written report which you can use as a bargaining tool in negotiating a price.
Check if the price is reasonable by visiting various used car websites. An alternative to online price checking is purchasing a Blue Book Used Car Guide which is published twice a year.
Determine what you’re willing to pay for the car. If you are buying a used car, paying cash is more common because of the lower prices. If you do not have enough cash you can arrange bank financing, but first, determine from your budget how much you can afford for a car payment each month.
Aug
17
2009
The manufacturer will often offer the consumer to call the manufacturer’s “customer assistance center” or other facility via an “800” number. These centers are designed to “assist” in resolving the customer’s request for help, or a repurchase or replacement vehicle under their state’s Lemon Law.
The consumer should be aware that these “assistance centers” are recording your conversation for “quality control purposes.” Generally, the recording can be used against the consumer in a later Arbitration or legal action if it benefits the manufacturer’s position. It mainly depends on the content of the conversation. In this case, it may be a good idea to inform the customer assistance center representative that you intend to record the conversation as well.
When you call “customer assistance centers,” they assign you a “case number”. Remember, that this is not a legal Lemon Law case. It is just a reference number used to retrieve information on your past call(s) into the “customer assistance center” when calling in again.
Often the agent at the customer assistance center will “offer” a “solution” to the consumer’s request for repurchase or replacement of their defective vehicle by offering a Service Contract, Extended Warranty, the return of a few monthly car payments, or other “resolutions” to the consumer’s request for “lemon law” assistance. These “offers” are often accompanied by a “release” form that forever releases the manufacturer from any legal responsibility to you for current or future problems you may encounter with your vehicle. These “offers” and “resolutions” do not comply with state lemon law requirements in any way or fashion. Car owner beware!
Some customer assistance centers will simply “re-direct” the customer back to their selling dealer to get another repair. Others will “inform” the customer that the customer assistance center will “contact” the repairing dealership. This often simply leads to another repair visit, with no satisfaction to the consumer for their defective vehicle. Some consumers have likened this to the “merry-go-round” syndrome. The consumer does not like the “ride” and “wants to get off”.
Contacting an experienced Lemon Law attorney in your state prior to making contact with a “customer assistance center” can often yield valuable information and insight into your potential Lemon Law case, and ensure that you are protected by your Lemon Law rights.
Aug
13
2009
When buying a vehicle you expect its high quality and proper performance. But recalls happen even to those vehicle manufacturers who boast to be the best and Mercedes-Benz is not an exception.
Ivestigations have shown that 2007 model year C-Class flexible fuel vehicles need updated software for the engine control module; otherwise, it may experience rough vehicle operation and “Check Engine” lamp illumination in your instrument cluster. Extended operation of the vehicle with illuminated “Check Engine” lamp can result in catalyst damage. Authorized Mercedes-Benz dealers will update the software for the engine control module and replace impaired catalyst if needed. A Proof of Correction certificate shall be issued to you by the dealer (California only) showing that the vehicle has been repaired under the Recall.
Have your affected vehicle serviced as soon as possible. It will require about four hours. As a matter of normal service process your vehicle will also be checked for other repair measures and this may increase required working time.
You should be aware that the authorized Mercedes-Benz dealers must provide you this service free of charge and if they fail or unable to do so be sure to contact our offices.
And of course if you have experienced this and/or other problems on more than one or two occasions you might have a defective vehicle. Contact our law offices for a free consultation to make sure your rights under the California Lemon Law are protected. 866-97-LEMON.
Aug
11
2009
Most often the consumers who have a problem with their new vehicle go to their dealer asking for help, rather than demanding the dealer to fix the vehicle or provide a solution to their problem. Car buyers will most often go to the dealership owner, manager or other “high level” personnel and ask for assistance and answers. However, it is important for a consumer to understand that the auto dealer is typically not responsible to buy your new vehicle back or replace it in the case of Lemon Laws. If your vehicle is a Lemon, you should first turn to the vehicle’s manufacturer and not the dealer, as the dealer did not build or warrant the vehicle, so it is not responsible to repurchase or replace it.
Some dealers will be eager to help or assist the customer who wants to get rid of their defective vehicle. The dealer may contact the manufacturer’s area representative. The results of a visit by the factory representatives are generally another opportunity for the automobile manufacturer to simply attempt a repair to the lemon vehicle.
Of course, this can be an effective way to get assistance, if the car buyer only wants to get their vehicle repaired correctly and keep it. However, if they want to take advantage of a lemon law claim, having the defect repaired again can turn out to diminish or remove a consumers basis to enact a claim under their state’s Lemon Law. In these cases consumers should contact a qualified Lemon Law attorney in their state for legal guidance as to what their rights and potential remedies are in their state for Lemon Law protection.
May
20
2009
In the state of California we the sonsumers, now have many rights. Because of the California Lemon Law, we have been given a protection from purchasing and being stuck with a “lemon.”
Sometimes we forget that we really do have rights against the large, powerful auto manufacturers. Some of our rights are obvious, while others have to be ‘forced’ upon the dealerships and manufacturers when they do something wrong. For example, when you purchase a lemon and they won’t make good on it. That’s when the California Lemon Law kicks in.
This law doesn’t only apply to the few, but it covers many people in a vast variety of situations. It applies to any defective vehicle and that the dealership was unable to repair after a reasonable amount of time. Even though it’s not in stone how many times you would have to bring your vehicle to the repair shop to qualify, the law states that if the vehicle is in the shop for more than 30 days (not consecutive days necessarily) that it would constitute a lemon. But there are other rules that have to be sticked to as well, so the only way you can be sure is to contact an attorney that is a lemon law specialist and see if your situation qualifies.
There are so many things that you should know to understand and qualify for this law. The best thing is to find an attorney yourself that is a lemon law specialist. Most of them will give you a free evaluation and the others will even begin your case, if you qualify, with no out of pocket expense to you.
With all this knowledge, let this law work for you. If you have a lemon, don’t wait, do something about it now.
May
10
2009
In case a defective vehicle cannot be repaired by a manufacturer or its authorized dealer within a reasonable number of repair attempts, the manufacturer must either promptly replace or repurchase the product, provided the product is covered by a manufacturer’s or retail seller’s warranty.
A material defect “substantially impairs the use, value or safety” of the vehicle to the buyer. Impairment to the use value or safety is sufficient.
A constitution of a reasonable number of repair attempts is best determined on a case by case basis, although a common benchmark is four times or 30 days in the shop. The days in the shop can be calculated cumulatively or consecutively. The the number of days in the shop, number of repair orders, the age, and the mileage of the vehicle are factors that will influence whether your vehicle qualifies as a lemon.
These are only guidelines. Any nonconformity repair failure, which substantially impairs use, value or safety within a reasonable number of attempts may entitle the consumer to a refund, even after several years of ownership, as long as the defect first occurred while the vehicle was under warranty.
Apr
19
2009
The automobile manufacturer is under obligation, if there are too many attempts to repair or if the vehicle is in the repair shop for a very long time, to either repurchase or replace the defective vehicle. There is no set number of repair attempts. Vehicle manufacturers are obligated to repair defects and are allowed a “reasonable” opportunity to do so. What is a “reasonable” number of attempts depends on the nature of the defect. If a defect is serious enough a “reasonable” number may be fewer than four, but more than one. Unfortunately, even though this CA Lemon Law exists, many manufacturers/dealerships will ignore all or part of this law. As a result, many consumers are forced to seek out the services of a California Lemon Law Attorney to prosecute the client’s potential lemon law claim effectively and in a timely manner.
Apr
07
2009
Ca lemon law is geared to helping every new car owner deal with car problems when they arise. Sometimes new cars don’t perform as expected and then they deserve a car that was worth their money, since the buyer has no fault. California citizens appreciate the law because they are able to get their rights. A lemon is a defective vehicle that is new or leased and it proves not to serve the purpose that it was intended for. In case it is unsafe and unreliable even before the warranty has expired then it is definitely a lemon. The first thing you do is to take the lemon to be repaired so as to determine whether the problem is minor or major.
If it proves to be defective, then you can file a California claim form that is valid and it will seek to secure you a refund or a replacement and it can also seek to have all your repair expenses paid. It is very vital to keep all the records of repairs so as to provide evidence if you reach a court of law. The manufacturer has to reply and you would hope that he cooperates but, you can never rely on them to give you a fair chance. You need to be ready to progress to the next step. Many manufacturers are very helpful and settle at a very fair deal. Under Ca lemon law, a used car will qualify and this is if it was sold with a warranty and if it was for personal or family use.
The arbitration process of manufacturers is not necessary and many people usually do not find a solution. But, this is not to say that there is no one who has been helped by the program. The Ca lemon law makes it possible for someone to make a claim after the warranty period has expired and this is if you attempted to repair the lemon within the warranty period. Therefore, Ca lemon law works when there is a warranty so that you may prove everything you say. There are so many resources on the internet and when you do a thorough search, you will come up with conclusive facts about Ca Lemon law.
If you go through the whole legal process to seek compensation, make sure you have a good personal lawyer who can advise you on the best way forward. Some people use the lemon law as a get rich quick scheme when they know full well that they do not have a genuine case. It is vital to learn that the law is just and, such people might lose more than they gain. If you have a genuine case and you do not want to start the process, know that the law is created to protect you and, to give you a voice. If you feel that you need more information concerning this particular law, you can always see an attorney who will assist you on what steps to take. This law can only work in your favor if you have a genuine lemon.
Mar
11
2009
Lemon vehicles, trucks, vans and SUV’s are everywhere. Anywhere from 1 out of 100 to 1 out of 8 vehicles are lemons. Staggering statistics, to say the least. A Lemon, by definition, is a defective vehicle. Each state has Lemon Laws providing protection to you in the event that you have purchased a lemon. These law vary from state to state, but all have common themes.
The first common theme is the defective condition of the vehicle. In other words, something has to go wrong with your vehicle. The state Lemon Laws typically define what elements satisfy the defective condition requirement in order to be classified as a lemon. The vehicle must exhibit a defect or non-conformity that substantially impairs the use, value or safety of the vehicle. In my experience, these types of defects usually consist of defective brakes, transmissions, engines, suspensions, steering and things of that nature. Claims for electrical failures, noise and leaks usually are sufficient as well.
The next common theme among the state Lemon Laws is the obligation to attempt repairs. Each state Lemon Law sets forth that the manufacturer must be given a reasonable number of attempts to repair the vehicle’s defective condition. Some other states have the repair requirements set at four or more. If the Manufacturer or its agent (the dealer) cannot repair the vehicle after a reasonable number of attempts, you have a lemon.
The third common theme amongst state Lemon Laws is the remedy that you are entitled to if you have a lemon. Most states provide that the consumer is entitled to a full refund of the purchase price OR a free replacement vehicle. Some states go even further. The remedy includes all collateral charges as well as the purchase price, including taxes, title charges, down payment, interest and more. If you choose the refund election you may end up getting every dollar back that you put into the vehicle. In addition, most states provide for the recovery of attorney fees and costs as well.