The National Highway Traffic Safety Administration (NHTSA) has opened a probe into Ford`s handling a recall of approximately 200,000 Super Duty pickups linked to a faulty exhaust gas temperature sensor.
The “query” includes the 2011-’12 Ford F-250, F-350, F-450 and F-550 pickups, which feature a 6.7-liter turbo-diesel engine. The issue with the aforementioned vehicles is that an exhaust-gas sensor located behind the diesel particulate filter in the truck’s exhaust system may fail to function correctly while driving, according to an NHTSA statement.
This malfunction results in “power reduction (limp) model and a vehicle-commanded engine shutdown (engine stall) with no immediate restart capability”, safety regulators said in the problem summary.
NHTSA is aware of 30 consumer complaints linked to this issue. Car owners in their complaints allege exhaust gas temperature sensor malfunctions. Some of the complaints say that the recall remedy doesn`t last long or that other sensor locations failed to function correctly afterwards resulting installing.
“These complaints cover vehicles both outside and within the scope of the subject recall,” NHTSA said. “Some complaints allege multiple (exhaust gas temperature) sensor malfunctions, with some sensors having been replaced more than once. Some complaints allege the recall remedy is not long lasting or that other sensor locations subsequently malfunctioned, resulting in the shutdown condition.
One of the owners of a 2011 Ford F-250 told the NHTSA that a warning light indicating “Stop Safely Now” appeared while the truck was being driven. After turning off the truck, it would not start and had to be towed to a dealership.
Nearly 3,000 Super Duty trucks were recalled in October 2013, specifically models that had been sold to be customized as ambulances. In that situation, vehicles would emit audible chimes five times before stalling. The trucks couldn’t be immediately restarted, according to the safety regulators.
For now, feds are just looking into the matter, but that doesn’t mean it won’t force the automaker to issue a vehicle safety recall sometime soon.
Car owners should wait until federal safety regulators finish conducting their investigation before taking action. Those experiencing an issue with their truck should contact Ford dealer to prevent any further issues.
If you bought a defective vehicle that the manufacturer or the dealership is unable to repair, feel free to contact a Lemon Law lawyer Hovanes Margarian at (818) 553-1000 for free case evaluation and further legal help.