Tanner Consumer Protection Act is a part of the Song-Beverly Consumer Warranty Act (otherwise known as the California Lemon Law) and represents the 1793.22 Section of CA Civil Code.
According to the CA Lemon Law, if the manufacturer or its authorized repair facilities fail to repair the defective vehicle after a reasonable number of repair attempts, the manufacturer has to provide proper restitution to the consumer in the form of replacement or refund of the lemon car. But what is considered a reasonable number of repair attempts?
Tanner Consumer Protection Act is where you can find the answers.
First of all, as a car buyer, you should be aware that repair attempts are counted within 18 months from delivery of the car or 18,000 miles on the odometer of the vehicle, whichever occurs first. Within this period of time, it is presumed that a reasonable number of attempts have been made to conform a new motor vehicle to the applicable express warranties if one or more of the following occurs;
- If the vehicle defect may result in a condition that is likely to cause death or serious bodily injury and it has been subject to repair at least 2 times, assuming that the buyer or lessee has at least once directly notified the manufacturer of the need for the repair of the nonconformity.
- If the manufacturer or its agents failed to repair the same nonconformity after 4 or more repair attempts and the buyer has at least once directly notified the manufacturer of the problem.
- The vehicle has been in the shop for repair of defects for a total of more than 30 calendar days (not necessarily in a row, but cumulative).
Tanner Consumer Protection Act can serve as an easy guide for you to understand your rights under California Lemon Law and find out whether or not your vehicle qualifies as a lemon car.